FAQs

FAQs

I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?

Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, I’ll help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.

What’s the difference between talking to you or my best friend or family?

The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, therapy is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Why shouldn’t I just take medication?

Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with therapy. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.

How does it work? What do I have to do in sessions?

Because each person or family has different issues and goals for therapy, it will be different depending on the individual or family. I tailor my therapeutic approach to meet the specific needs of an individual or family.

How long will it take?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek therapy in the first place.

I want to get the most out of therapy. What can I do to help?

I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.

How Do I Schedule An Appointment?

Scheduling an appointment is simple. There are two ways to make an appointment.  You can schedule by telephone or online using the secure Client Portal. To schedule by phone, call 512-537-5379. To schedule online, click the “Request Appointment” button on the upper right-hand side of your screen that is available throughout this website.

What happens after I schedule my appointment?

After your appointment has been confirmed, you will receive an email with instructions on how to access the Client Portal. Once inside the portal, you will find all of the forms that need to be reviewed and signed prior to your first session.

I never received the Client Portal invitation email.  What should I do?

First, check your email spam folder. It is possible that your email program mislabeled the email as spam. If you are still unable to locate it, please contact me at (512) 537-5379 or at Office@FionaHibbertLMFT.com.

What else can I do with the Client Portal?

The Client Portal is a HIPAA compliant method of communication between you and your therapist where documents and other information can be shared and viewed. You will receive copies of invoices and superbills in the Client Portal.  Additionally, appointments can be managed in the Client Portal.

Can you bill my insurance?

I am no longer billing insurance companies directly for the services that I provide. Click here to learn more about rates and insurance.

What happens during the first session?

The first session is an opportunity for you and your therapist to get to know one another and build rapport.  Your therapist will ask about your reasons for seeking treatment, your goals for therapy, and any prior therapy experience.  Your counselor may use a formal interview technique that involves asking specific questions about your symptoms, family history, and thoughts of hurting yourself or others. The session is also an opportunity for you to ask questions about your therapist’s education, training, and therapeutic approach.  You and the therapist will decide on how frequently to meet.